If you are not satisfied with your online purchase you may return (full price) items within 30 days of receiving your purchase if you are located in the USA. A flat return fee of $8 will we removed from the refund amount. We do NOT accept returns on sale items or items purchased during a promotional period (when a discount code is used). To qualify for a merchandise refund, items must be returned in original, unused condition with original tagging.
However, if and when we do receive your return and it violates our return policy (including late returns), we will automatically deduct a $2 dollar restocking fee on top of the flat rate shipping fee from the refunds total amount or send it back to you depending on the condition of the item.
**All INTERNATIONAL customers are subject to pay the shipping fees back to our warehouse, should you be interested in a refund.**
(See below for information regarding International Returns.)
To facilitate the return of an item you’ve purchased from us, please follow the below steps:
Upon receiving your RMA# from our customer care team, simply send your item(s) along with your completed returns form via a tracked method of postage, to:
910 S. LOS ANGELES ST. SUITE 608
LOS ANGELES, CA 90015
*We are not responsible for lost returns. Don’t forget to obtain and keep your postage receipt in case your return gets lost on its way back to us.
We will notify you as soon as your return is processed. If you have any questions, please contact customer service at firstname.lastname@example.org for assistance.
Refunds will be issued in the original form of payment. Please allow 6-14 business days from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from international and APO/FPO addresses, please allow 6-14 business days from the return ship date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.
Please note, we are unable to accept any returns on sale items or items purchased during a promotional period. Only full priced products are able to be returned.
If you believe your garment has a fault, please email email@example.com with your order information and a photo of the fault.