FREE SHIPPING AND RETURNS FOR ALL USA CUSTOMERS - International orders $75 and up free shipping

FAQ'S

What makes EVCR unique compared to other active wear brands?

From design to production, we do it all! We at EVCR have our very own plant in Ensenada, Mexico, where all the magic happens. Our design team is based in Los Angeles and our production happens in Mexico. Read more about our mission on our About Us page!

Where do you currently ship to? 

Currently, we are only shipping to all 50 states in the US, Puerto Rico, Canada, and the UK.

Do you restock and when do new products come out?

Unfortunately, we do not restock most of our items. However, we launch new prints monthly so stay tuned via our newsletter and Instagram (@EVCR) to keep yourself in the loop.

Can I modify or cancel my order?

As long as you email us before your order is sent out, we can still help you adjust: sizing, mailing address, and/or cancel your order.

What is your Return's Policy?

Please refer to our Returns Policy page for more information.

Is there a Return's Fee?

For customers that reside in the US, you will have 30 days from the day you receive your order to make a return using our returns portal where you will be emailed a return slip (free of charge from us). However, if and when we do receive your return and it violates our return policy (see below), we will automatically deduct a $9 dollar return fee from the refunds total amount. 

  • We will not accept any items if: worn, washed, altered, snagged, ripped, stained, any distinct odors, or any other damages caused by the receiver. Items covered in animal/human hair will not be accepted.
  • The fee will incur if we receive a return after your order's 30 day guarantee.

What is the deal with Import Liabilities and Taxes for International Orders?

Please note EVCR does not cover import liabilities that may be applied by the government of the destination country.

EVCR will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.

Under no circumstance will EVCR accept any orders back due to rejection of customs charges.

Do you do exchanges?

Unfortunately, we do not do exchanges. Should you wish to replace the item for a different style or color, you must place another order.

How do I know which size to choose?

Please view our Size Guide for help. Our leggings are true to size and we recommend going with the size that you usually wear. Need more help? Email our customer support evcr@evcr.com with your inquiry.

Looking for a legging? Email us!

The best way to identify a legging with us is if you can provide a photo, as the codes on the inside of the garment/legging doesn’t identify the print. Email evcr@evcr.com with your inquiry.

 

Can’t find the answers to your questions, reach out to our customer service via email at evcr@evcr.com